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Shipping & Handling/Returns/Exchanges

FREE SHIPPING on almost EVERY Do Good Shop item!

  • Processing/Fulfillment times are approximately 5-7 business days from the date of your order.  You will receive a confirmation email as soon as your order ships.
  • Some heavier/odd shaped items subject to additional shipping fees based on location of delivery. 

 

International Shipping

Flat Rate $25 on orders up to $250 (excluding bulky items; please message for shipping details on large items)

 

 

 

Easy Exchanges

To make an exchange, please email us at info@thedogoodshop.org with the following information:

1-what item you'd like to exchange

2-what item/size/color you'd prefer

Once we receive your email, we can set the new item aside to ship to you once we receive your item for exchange.  Then, simply mail your exchange to the address below.  Do Good Shop will cover the shipping of the new item/size/color that you are exchanging for once we receive your item for exchange!

 

No Hassle Returns

To return for a refund, please email us at info@thedogoodshop.org with the following information:

1-what item(s) you'd like to return

2-reason for return (for informational purposes only)

Once we receive your email, we can send you the address for returns/exchanges.  Return shipping is the responsibility of the buyer in most cases.  (Damaged items excluded.)

 

 

Return/exchange policy

There is a 90-day exchange/return policy from the date your order is received in your hands.

Items must have the original tags attached, include original packaging, and cannot be worn or washed. If there is damage, staining, etc to your item, please understand that we cannot resell it, so a return will not be issued in that case.  

For questions or concerns regarding exchanges or returns, please contact us at info@thedogoodshop.org.