FREE SHIPPING on almost EVERY Do Good Shop item!
- Processing/Fulfillment times are approximately 5-7 business days from the date of your order. You will receive a confirmation email as soon as your order ships.
- Some heavier/odd shaped items subject to additional shipping fees based on location of delivery.
Flat Rate $25 on orders up to $250 (excluding bulky items; please message for shipping details on large items)
To make an exchange, please email us at firstname.lastname@example.org with the following information:
1-what item you'd like to exchange
2-what item/size/color you'd prefer
Once we receive your email, we can set the new item aside to ship to you once we receive your item for exchange. Then, simply mail your exchange to the address below. Do Good Shop will cover the shipping of the new item/size/color that you are exchanging for once we receive your item for exchange!
No Hassle Returns
To return for a refund, please email us at email@example.com with the following information:
1-what item(s) you'd like to return
2-reason for return (for informational purposes only)
Once we receive your email, we can send you the address for returns/exchanges. Return shipping is the responsibility of the buyer in most cases. (Damaged items excluded.)
There is a 90-day exchange/return policy from the date your order is received in your hands.
Items must have the original tags attached, include original packaging, and cannot be worn or washed. If there is damage, staining, etc to your item, please understand that we cannot resell it, so a return will not be issued in that case.
For questions or concerns regarding exchanges or returns, please contact us at firstname.lastname@example.org.
Subscription Box Pro Tips
- ENJOY your surprise unboxing! Feel GOOD because you are doing GOOD for others!
- receive an item that's not your favorite? set it aside to create a stash of last minute birthday, housewarming, or congratulations gifts
- have a problem with your box not arriving, arriving damaged, etc? email us at email@example.com within 2 weeks, please
- returns and exchanges only accepted for damaged items
- you'll receive a notification with a tracking number when your Do Good Box is on it's way to you